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General
How do I recharge my laptop with Clarity?
To charge your laptop via Clarity (up to 90W Clarity, 65W Clarity Pro or Pro Touch), simply connect it to the monitor via a USB-C cable which supports the required wattage.
However, it does need to plug into a USB-C port compatible with PD (Power Delivery) on your computer.
These can sometimes be identified by the presence of a battery icon next to the port on your laptop, but often you’ll need to check the user manual or manufacturer’s website to figure out which USB-C ports support PD.
All Thunderbolt 3 and 4 ports support PD.
However, it does need to plug into a USB-C port compatible with PD (Power Delivery) on your computer.
These can sometimes be identified by the presence of a battery icon next to the port on your laptop, but often you’ll need to check the user manual or manufacturer’s website to figure out which USB-C ports support PD.
All Thunderbolt 3 and 4 ports support PD.
How do I use Clarity's USB-A ports?
In order for your computer to access devices you've plugged into Clarity's two rear USB-A ports, you need to ensure your computer is:
1. Connected to Clarity via either: Clarity's USB-C port Clarity's USB-B port
2. Clarity "Active USB" mode is set to the same USB port you've connected to your computer.
To change Clarity's "Active USB" mode, navigate to "USB Switch" in the "Other Settings" menu of Clarity's main menu.
For example: if your computer is connected to Clarity via USB-C, you would select "Type-C" in the "USB Switch" menu.
1. Connected to Clarity via either: Clarity's USB-C port Clarity's USB-B port
2. Clarity "Active USB" mode is set to the same USB port you've connected to your computer.
To change Clarity's "Active USB" mode, navigate to "USB Switch" in the "Other Settings" menu of Clarity's main menu.
For example: if your computer is connected to Clarity via USB-C, you would select "Type-C" in the "USB Switch" menu.
Does Clarity support VESA mounting?
Yes, Clarity is compatible with 100x100mm VESA mounts, and includes four mounting screws.
How do I assemble my new monitor?
The following assembly instructions can also be found in your product manual.
Remove the stand stem and base from their protective bags. Slot the stem onto the base and fasten via the thumb screw underneath the base.
Align the two latches at the top of the stand stem with the notches in your Clarity display, with the display still in the foam housing. Gently push the rear plate into Clarity, it will click into place.
Lift your monitor out of the foam, ensuring the display's weight remains supported.
Remove the stand stem and base from their protective bags. Slot the stem onto the base and fasten via the thumb screw underneath the base.
Align the two latches at the top of the stand stem with the notches in your Clarity display, with the display still in the foam housing. Gently push the rear plate into Clarity, it will click into place.
Lift your monitor out of the foam, ensuring the display's weight remains supported.
Touchscreen
Which kinds of stylus can I use with Clarity Pro Touch?
Clarity Pro Touch is a capacitive touch screen and can be used with all capacitive styluses, which are widely available from electronics retailers.
On Windows, and Mac with our Touch Screen Drivers installed, Clarity also supports most active styluses using the Microsoft Pen Protocol (MPP) 2.0 or later. This includes the ALOGIC Active Surface Stylus (ALASS).
However, Clarity Pro Touch may not take advantage of all the functions of a stylus, such as pressure sensitivity and shortcut buttons.
On Windows, and Mac with our Touch Screen Drivers installed, Clarity also supports most active styluses using the Microsoft Pen Protocol (MPP) 2.0 or later. This includes the ALOGIC Active Surface Stylus (ALASS).
However, Clarity Pro Touch may not take advantage of all the functions of a stylus, such as pressure sensitivity and shortcut buttons.
Video
What resolutions does Clarity support?
Clarity supports resolutions up to 4K (3840 x 2160 pixels) in landscape orientation or resolutions up to 2160 x 3840 in portrait mode.
Clarity's maximum refresh rate is 60Hz.
Clarity can be used at lower resolutions and refresh rates, although support depends on the host device (computer) the monitor is connected to.
Clarity's maximum refresh rate is 60Hz.
Clarity can be used at lower resolutions and refresh rates, although support depends on the host device (computer) the monitor is connected to.
Does Clarity support HDR?
Yes, Clarity supports HDR (High Dynamic Range) 600 output.
To enable HDR, open Clarity's Home Menu and navigate to Picture Settings, then HDR.
Clarity has three HDR modes you can choose from:
1. HDR
2. STANDARD
3. HDR MOVIE HDR DESIGN
We reccomend HDR Standard for regular use or the viewing of images, HDR Movie for enjoying HDR-compatible movies and video games, and HDR Design for work where colour accuracy is important.
To enable HDR, open Clarity's Home Menu and navigate to Picture Settings, then HDR.
Clarity has three HDR modes you can choose from:
1. HDR
2. STANDARD
3. HDR MOVIE HDR DESIGN
We reccomend HDR Standard for regular use or the viewing of images, HDR Movie for enjoying HDR-compatible movies and video games, and HDR Design for work where colour accuracy is important.
How accurate are Clarity's colours?
As a monitor designed for visual artists, Clarity monitors are engineered for high colour accuracy, with the following specifications:
Colour Saturation (NTSC): 130%
Colour Saturation (DCI-P3): 97%
Colour Saturation (SRGB): 100%
Colour Saturation (Adobe RGB): 99%
Average ΔE: < 1
Does Clarity have a Picture-in-Picture mode?
Yes, Clarity supports several Picture-in-Picture modes.
